ServiceNow Monitoring IntegrationΒΆ
Note
A ServiceNow Integration must be already configured in Administration > Integrations to enable the ServiceNow Monitoring Integration. Refer to the ServiceNow configuration guide for more information.
- Enabled
Enables the ServiceNow Monitoring Integration
- Integration
Select from a ServiceNow Integration added in Administration > Integrations
- New Incident Action
The Service Now action to take when a Morpheus incident is created.
- Close Incident Action
The Service Now action to take when a Morpheus incident is closed.
Incident Severity Mapping
Morpheus Severity |
ServiceNow Impact |
Info |
Low/Medium/High |
Warning |
Low/Medium/High |
Critical |
Low/Medium/High |