ServiceNow Monitoring Integration¶
A ServiceNow Integration must be already configured in
Administration -> Integrations to enable the ServiceNow Monitoring Integration. Refer to the Service Now configuration guide for more information.
- Enables the ServiceNow Monitoring Integration
- Select from a ServiceNow Integration added in Administration -> Integrations
- New Incident Action
- The Service Now action to take when a Morpheus incident is created.
- Close Incident Action
- The Service Now action to take when a Morpheus incident is closed.
Incident Severity Mapping
|Morpheus Severity||ServiceNow Impact|