ServiceNow Monitoring IntegrationΒΆ

Note

A ServiceNow Integration must be already configured in Administration -> Integrations to enable the ServiceNow Monitoring Integration. Refer to the Service Now configuration guide for more information.

Enabled
Enables the ServiceNow Monitoring Integration
Integration
Select from a ServiceNow Integration added in Administration -> Integrations
New Incident Action
The Service Now action to take when a Morpheus incident is created.
Close Incident Action
The Service Now action to take when a Morpheus incident is closed.

Incident Severity Mapping

Morpheus Severity ServiceNow Impact
Info Low/Medium/High
Warning Low/Medium/High
Critical Low/Medium/High