ServiceNow Monitoring IntegrationΒΆ

Note

A ServiceNow Integration must be already configured in Administration -> Integrations to enable the ServiceNow Monitoring Integration. Refer to the ServiceNow configuration guide for more information.

Enabled

Enables the ServiceNow Monitoring Integration

Integration

Select from a ServiceNow Integration added in Administration -> Integrations

New Incident Action

The Service Now action to take when a Morpheus incident is created.

Close Incident Action

The Service Now action to take when a Morpheus incident is closed.

Incident Severity Mapping

Morpheus Severity

ServiceNow Impact

Info

Low/Medium/High

Warning

Low/Medium/High

Critical

Low/Medium/High